Wireless and Web is targeted at providing comprehensive IT services to businesses across the French Riviera. We not only supply support for business systems, we also consult, install and commission infrastructure. We can advise on the the best practice to support your business both with commercial and open source tools. We can keep you abreast of disruptive technologies to help your business keep its "edge" in the"cut and thrust" of an ever changing market place. The type of challenges we can help overcome:
The Challenge My business is growing I need to automate some of its processes. I want to easily generate quotes and give my communication with prospects and clients a “big company” feel.
The Solution A CRM has templates for price books and quotations. It sets out a process to help manage how you interact with your prospects and clients.
The Benefits Be assured you consistently provide accurate & complete information and every time. Free up time to increase your sales and further your reach. Give your customers the reassurance of a consistent and professional approach to your business operations and look larger than you really are!.
The Challenge To grow I will need to delegate tasks.
The Solution A CRM provides a framework and process to your business operation. Repetitive tasks can be automated and out puts appear in a predefined professional format and to the same quality.
The Benefits Having set processes makes it easier to delegate tasks and improve the quality and is the basis for all quality standards.
The Challenge I need to get my e mail where ever I am and track it on whatever device I am using.
The Solution With hosted mail you can have access to your mail from any device and location and whenever you can get on the Internet. Its also possible to synchronise multiple devices such as laptops, PC and mobile phones
The Benefits A centralised point for all your email so you can manage your business and respond to customers where ever you are in the world.
The Challenge I work with people that are located in different parts of the globe and I need be able to easily share my calendar and documents with my colleagues and staff and sometimes customers.
The Solution Hosted mail also has a shared calendar and Instant Messaging access as if your company was running its own collaboration servers.
The Benefits Save time mailing documents too and fro and get all the benefits of collaboration tools without the full expense of running your own IT infrastructure. You can even give selected customers controlled & secure access to certain files, strengthening your business relationship.
The Challenge My work is project based I need to share parts of my diary and documents with different groups. I can see all the partners can only see what they need to.
The Solution With shared sites you can easily set up areas to share your specific calendars and documents with specific ‘trusted groups’ of staff or customers or collaborators.
The Benefits Extend collaborative environments to trusted groups securely without revealing sensitive data, 24/7.
The Challenge I want to be able to provide on-line customer service to reduce costs & track the status & costs.
The Solution A hosted support desk solution that enables customers to raise issues themselves and allows you to respond and track progress up to resolution.
The Benefits Reduce support costs, automate the process and provide better visibility to customers of the status of their issues.